Rajrang is known for its exquisitely crafted products and quick services. Be it products at affordable prices or fast shipping services, whatever we do revolves around our obsession to provide our customers with quality goods and deliverance.
What is the shipping procedure?
Rajrang processes and dispatches your order within 3-5 business day which reaches you within 5-7 business days anywhere in India. It takes 7-10 days for a product to reach other countries. For detailed information click on Shipping and Returns
What are the payment options available at Rajrang?
You can make payment for your shopping at Rajrang in any of the 4 ways :
Paypal : PayPal offers a secure service through which funds can be transferred from one PayPal account to another. PayPal won't transfer funds unless the buyer has a credit line to make the transfer and they do offer their own private insurance. The insurance is provided through the Travelers Group.
CC Avenue : Through CC Avenue our customers can pay for purchases across the Internet through Credit Cards and Debit Cards, after the gateway obtains authorization from the Credit/Debit Card institutions. CC Avenue is accepting only Indian Entities and provides real time credit/debit card transaction validation. It accepts Visa, MasterCard, American Express, Diners Club international, JCB, Net Banking, Cash Card and Mobile Payments.
Cash-On-Delivery : With this method, pay for your products after they are delivered to you.
Bank Transfer : For online/offline bank transfer you just have to deposit the amount in our bank account to process the order. Your order will be processed as soon as we get the receipt of payment from our bank.
How does Cash-on-Delivery works?
The Cash on delivery facility is available with shipping charge of Rs 80 in India. Internationally standard shipping will be charged.
Pay only cash to our delivery personnel, cheques or demand drafts will not be accepted.
Before processing your order for cash on delivery, we will reconfirm your order over phone. Only after your approval that you have chosen to pay by cash on delivery, your order will be processed.
How do I return a product?
Our return policy is clearly defined on our Shipping and Returns page. The products must be returned within 4 weeks from the date of shipping.
How do I cancel an order?
If you wish to cancel your order, you will have to inform our customer care executives within 24 hours of placing the order. Once an order is processed, it cannot be cancelled.
How are the custom charges levied?
Customs duties on every imported article are subject to Terms and Conditions decided by the customs authorities of that particular country. Import charges are different for different countries that cannot be altered in any manner. Rajrang can neither waive-off these charges nor is liable for payment of these duties. You will be required to pay these charges according to the terms of your respective countries once you receive your product.
How to use the voucher code?
You can enter your voucher code after you reach the payment page and avail the discount on your shopping. Only one voucher code can be used per order.
Can I trust your site with my personal details?