FAQ
FAQ
What is Rajrang?

Rajrang is known by its exclusive collection of Ethnic Style Apparels and Handicraft Products from Rajasthan. We have got a privileged collection of fabulous blend of contemporary and the traditional wear.

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Is the shipping charge calculated on weight of the package?

The shipping charges are calculated on the weight of the products in your order. We also offer combined shipping.

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In which countries you are dealing?

We majorly deal in USA, UK, France, Australia, India but we ship our product round the globe.

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If I don’t like the product then what is the procedure of return it?

If you don’t like the product and want to return it than you can send it to our address and then you have to give us your tracking no. Once we will get it we will proceed further for refund or replacement of the item. Address:- Genera Online Pvt. Ltd, E-27, Lal Bahadur Nagar, IIIrd Avenue, Opp. Jain Paradise, J.L.N Marg, Jaipur-302018

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Can any kind of wear be returned?

Yes any kind of wear can be return but you have genuine reason for return the item.

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Will I get a full refund if I return the product within the time period?

Yes you will get a full refund if you have done it within the time period that is 15 days.

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Are there any exclusive kind of products, that cannot be returned?

No , in Rajrang for getting refund you have to first get the problem acknowledged to our customer care team. We refund your money back to you only under genuine cases. We accept refunds for all products that we sell.

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Can I do payment by using cards?

Yes, We accept all debit cards, credit cards, track cards, paypal payments, online bank transfers and demand drafts .

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What is terms & condition for customer?

Customer should be provided their cc details for purchasing products from site. And for more details please go to our terms and condition web page and read that informations

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From where i can contact to rajrang?

You can just click on the 'Contact Us' link on our homepage or you can reach us at customercare@rajrang.com You can also contact us on 0141-4110514 from Monday to Saturday between 10:00a.m. to 6:00p.m. (IST)

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Testimonials

  • Thank you for all of your help in deciding on wedding bands and attendant gifts. You made our..

    - Thomson

  • To Whom it concerns. Thank you so much for my beautiful wall hanging. I had not realised when I ordered it..

    - Diane Miller-Ingham

  • Just a note to say THANK YOU for the beautiful pants! I’ve just received two pairs of your trousers..

    - Laura-Aurora Stopa

  • Received the item on Friday 18th pleased with the excellent service and workmanship of the product.Thanks..

    - John Winston

Latest News

  • Rajrang, the subdivision of Genera Online Private Limited began its quest in 2009 to bring the vibrant Rajasthan to you..
  • Rajrang has grasped the newest trends while offering excellent combination of cultural along with the modern-day styles..
  • The range of bare essential products to complete collection of luxurious goods at competent rates is definitely the most important strength of Rajrang..
  • The price tag is never a hurdle for looking dynamic. You can amaze everyone around with our quality products...